FAQs


How long does it take to ship my order?

All orders are shipped out the same day.

 

Anything under 13oz will be shipped First Class Mail, depending on where you live this can take 1 - 7 days to arrive.

 

Packages weighing more than 13oz will be shipped Priority Mail, these packages generally arrive between 1 - 3 days but can take up to 7 depending on the postal service.

 

In the shopping cart you can add in your location to get an updated shipping price depending on how many items you have selected. If you have any further questions about shipping, just message me.

 

Tracking numbers are provided and at any time you can contact me to check on the status.

  

Do I ship Internationally?

I sure do! Shipping costs will be based on location so simply add the items to your cart, add your location, and the shipping charges will appear. Please be aware that legally I am not responsible for any customs fees. 

 

Do I accept Returns?

Yes!


- Damaged Items -
If you think your item was damaged during delivery please contact me within 48 hours of receiving your package. Save all packing materials and take photos of it along with the damaged item. I will refund purchase price of damaged item.


- Exchanges & Returns & Change Of Mind Purchases -
I will refund if there is an error in the description or item listing or if the piece is faulty to be determined within 5 days of delivery. I will handle returns on a case by case basis. Please contact me first before sending for a refund.

If an item is to be returned it needs to be post marked within 5 days of the delivery date and sent back in the original packaging. Items are not returnable if they have been worn or if it has lapsed over the 5 day mark. Refunds will be posted once I receive your item. Postage is not included in the refund.

If a piece is damaged by you it is your responsibility. This includes normal wear and tear, cracked stones, or missing pieces.

Returns are not offered on custom orders or orders made to your preference. These pieces have been designed specifically for you.

Thank you for understanding! Refunds will be issued for the purchased price of the item(s), less $2.00/per item for restocking, but no refund on shipping.  

What is Electroforming?

Electroforming is the process by which an electric current is used to deposit metal on to an object.